F.A.Q - Storer Cleaning Services

How often will you clean my windows?

I offer 4 or 8 weekly cleans. Please be aware that an 8 weekly clean will cost slightly more as there will be more dirt to clean each time. For example, if a 4 weekly clean costs £12, an 8 weekly clean would cost £18

What payment methods do you accept?

We currently accept either cash or bank transfer.
Card payments will be available soon

Do I need to be at home?

No! All we ask is that you leave access for us to get to the back of your property.

Why might a first clean cost more?

If your windows are particularly dirty this will require more time and water to get them clean - this means your first clean may cost slightly more than following cleans. For example, if your regular clean costs £15, then a first clean price may be between £20-£25. This will always be communicated to you at the quote stage.

What other services do you provide?

At no extra cost, we will clean your frames, sills and front door (some exceptions may apply)
We can also clean conservatories, outhouse/shed windows, and French/patio doors
We currently do not offer services such as guttering cleaning, but watch this space!

Why have you left my windows wet?

Pure water window cleaning means we don't need to squeegee or dry your windows! They will dry on their own with a streak-free shine.

My windows haven't been cleaned in a while - is this suitable for me?

Yes! If your windows are particularly dirty it may take 2-3 cleans to see the real benefit of pure water cleaning, but you will get the streak-free shine you desire.

I've used water fed pole cleaning before and wasn't satisfied - why trust it again?

There are 2 main reasons why previous cleaners may have left streaks or water marks on your windows:

Their water may not have been purified to the required level; or,
They didn't loosen the dirt enough before rinsing

Occasionally, windows which have been previously cleaned using soap may have a residue build up which can sometimes cause water marks or streaks. This build up should clear within a few cleans.

I've used traditional window cleaning in the past - will this be an issue?

No!
However, there is likely a build up of soap residue on your windows. After your first few cleans this residue may be still be present which could leave streaks. This is normal and with continued regular cleans your windows will have that streak-free shine!
If this does happen, please do let me know!

What sort of cleaning fluid do you use?

Generally we do not need to add any sort of soap, washing up liquid or cleaning fluid. Occasionally we may need to use an additional cleaner to remove greasy or stubborn dirt.